Community Association
Management

Tailored to you, for you

Who We Are

About Us

“The Latin word ‘Mihi’ (mee hee) means ‘to me’ or ‘for me’”

Our name embodies respect, acknowledgment, and gratitude. It reflects our values, aspirations, and appreciation for our clients, partners, and communities. At Mihi Management, we are dedicated to our personalized service approach, which sets us apart from cookie-cutter methods. We understand each community has unique characteristics that must be learned and understood.

We base our Community Management approach on three key pillars — consistency, knowledge, and support — which form a holistic foundation. Through our niche support style, we empower community members, enhance satisfaction, and foster trust.

0+ Years of
Combined Experience

Our team possesses extensive knowledge in the field. We prioritize ongoing professional development, staying up-to-date on industry trends, laws, technologies, trades, and best practices — each individual bringing varied backgrounds and expertise to the communities we manage.

Maintenance & Vendor Relations

Our team has extensive experience managing maintenance, repairs, capital improvements, and vendor relations for various projects, including roads, roofs, rain gutters, stucco, and siding. We have developed strong relationships with reliable and experienced providers to ensure high-quality results.

Additionally, we are proficient in architectural review application processes, providing guidance and support to ensure projects align with community standards and policies.

Insurance & Risk Management

We understand the complexities of insurance procedures, laws, and claims and successfully navigate these processes to benefit the association and educate its members. We focus on minimizing risk by procuring comprehensive insurance options tailored to the community’s specific needs, including property, liability, and Directors & Officers coverage.

We also ensure that all vendors providing services for our clients are properly licensed and insured for safety and peace of mind.

Financial Management

Our knowledge of financial management enables us to create budgets that balance community components and resources, analyze reserves, forecast future projects, and make appropriate investment recommendations. We collaborate closely with the Board to execute strategies aimed at improving the financial well-being of the association.

Our wide range of available financial reports provides the Board and community members with a comprehensive understanding of the association’s financial position.

Amenities Management

Our expertise encompasses the management of a diverse range of amenities, including clubhouses, pools, sports courts, fitness centers, parks, storage areas, fire and security systems, and more.

We recognize that shared amenities are among the most valuable assets of an association, and our attention to detail ensures that they are well-maintained, safe, and enjoyable for all members.

Resources & Guidance

The Community Associations Institute (CAI) is committed to building better communities by offering a wealth of resources designed for homeowners, board members, and industry professionals.

Discover a valuable resource — the “Rights and Responsibilities for Better Communities” guide. It equips homeowners with a deeper understanding of their rights and responsibilities within their respective associations.

View the Guide

Associations establish a set of governing documents to outline the rules, regulations, and guidelines that members and residents within the community must follow. Potential buyers or residents should review these documents before purchasing a property to fully understand the rules and obligations they will be subject to. The main types of governing documents for a typical association include:

Plat Map

Visual diagrams that show property boundaries, common areas, limited common areas, and unit boundaries. They help manage architectural changes, maintain common areas, and define maintenance responsibilities.

Declaration of Covenants, Conditions, and Restrictions (CC&Rs)

The most important document, setting out the basic rules for the association — property use restrictions, architectural guidelines, rules for common areas, budget procedures, exterior modifications, maintenance responsibilities, and the association’s authority to collect assessments.

Articles of Incorporation

Establish the association as a legal entity, outlining its purpose, powers, and membership structure.

Bylaws

Operational rules that guide the association’s internal structure and procedures, including the board of directors, officer positions, meetings, and voting procedures.

Rules and Regulations

More specific guidelines on day-to-day matters such as parking regulations, pool usage, and noise restrictions.

Resolutions

Formal decisions made by the association’s board of directors, covering topics from budget approvals to specific policy changes.

For convenient access to your association’s governing documents, visit the Homeowner Portal. Once you’ve completed the registration process, log in and navigate to the “Documents” tab.

Utah Community Association Act ↗

Governs the establishment, operation, and management of community associations, including HOAs and condominium associations — their powers, responsibilities, and homeowners’ rights. Covers dues collection, meetings, maintaining common areas, and dispute resolution.

Utah Condominium Ownership Act ↗

Governs the ownership and management of condominiums — individually owned units within a larger building or complex that share common areas and facilities. Outlines rights and responsibilities of members, associations, and developers.

Utah Nonprofit Corporations Act ↗

Governs the formation and operation of nonprofit organizations, including community associations and HOAs. Covers membership, board of directors, meetings, financial management, and bylaws.

What We Offer

Our Services

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Financial Management

  • Financial Management & Reporting
  • Accounts Payable Management
  • Delinquency Resolution Strategies
  • Comprehensive Tax Support
  • Bank Account Oversight
  • Accounts Receivable Administration
  • Collaborative Budget Planning
  • Reserve Study Education

Board Interaction

  • Insurance Renewals & Management
  • Project Bid Procurement
  • CC&R Enforcement & Rule Resolution
  • State Filing Compliance
  • Vendor Relations & Project Oversight
  • Meeting Support & Materials
  • Site Visits & Reporting
  • Empowering Board Training

Community Experience

  • Convenient Portal & App Access
  • Newsletters & Announcements
  • After-Hours Emergency Line
  • Event Planning & Execution
  • Flexible Dues Payment Methods
  • Live Agent Chat
  • Annual Meeting Support & Materials
  • New Homeowner Orientation

Don’t see a service you’re looking for? Please Contact Us to discuss your specific needs.

Questions, Answered

FAQs

Have a suggestion for a question that isn’t listed here? We welcome your input — reach out through the Contact Us page.

What is a community association or homeowners association (HOA)?

A community association or HOA is a legally established organization within a residential neighborhood or development responsible for the management and upkeep of communal areas, shared amenities, and common property. These associations aim to enhance and maintain property values by enforcing rules, collecting fees, and addressing various community-related matters. Community associations and HOAs in Utah are primarily governed by their individual governing documents, as well as State laws — see the For Homeowners section for details.

What are the benefits of a community association or HOA?

Community associations and HOAs offer several advantages, including cost-sharing for maintenance and utilities, ensuring consistent neighborhood appearance, providing access to amenities, organizing community events, safeguarding property values, and offering a framework for conflict resolution.

Who are the Board of Directors?

The Board of Directors consists of individuals elected by association members who oversee the organization’s affairs. Serving voluntarily, these directors make decisions regarding finances, regulations, covenant enforcement, common area maintenance, and other responsibilities.

Why should our association hire a professional management company?

A management company provides essential services for associations — handling administrative, financial, and operational aspects — allowing the board to focus on overarching community issues.

How can I pay my association fees?

Navigating your association fees has never been easier — explore the multiple payment options available for your convenience.

How do association fees work?

Association fees, also called assessments or dues, are recurring payments made by association members to sustain association maintenance, management, and operations. Fees are established by the board based on the annual budget and anticipated costs, and are typically collected monthly, quarterly, or annually. Failure to pay dues can lead to late fees, property liens, and significant negative consequences for the association.

How do I contact the management company?

Please visit the Contact Us page for various contact options. If you are a tenant, please first contact your landlord or property manager, as they must reach out to the management company on your behalf.

What constitutes an “emergency”?

Emergencies typically involve imminent danger or significant risk to shared community spaces, such as structural damage, malfunctioning sprinklers, leaks, or damaged utilities. For non-emergencies (fees, routine maintenance, towing, snow removal), please use our standard communication channels during business hours. For life-threatening scenarios, fire hazards, or safety concerns, immediately call 911.

How do I report an emergency?

During business hours, call or text (801) 835-2403. Outside these hours, call or text (801) 835-4136. If prompted to leave a voice message, please do — we will return your call and use any details provided to take necessary action.

How do I access association documents?

Visit the Homeowner Portal. Once you’ve completed the registration process, log in and navigate to the “Documents” tab. Within “Compliances & Notices,” you’ll also find documents specific to your individual property.

What is a “Notice of Non-Compliance”?

A written communication to an association member notifying them of a breach of one or more regulations, rules, or covenants. A first-time infraction typically leads to a reminder or warning; persistent violations may incur fines without further notice. Homeowners have the right to appeal or discuss the violation.

Can I make architectural changes to my property?

This depends on the regulations in your association’s governing documents. Most projects require prior approval before proceeding — reach out to the management company for guidance.

Can I rent my property?

This depends on the rules established by your specific association — review your governing documents or contact the management company. Common requirements include board approval, rental duration restrictions, capacity limits, and lease agreement language. Tenants cannot represent the homeowner’s interests within the association, so staying informed and engaged is important.

Let’s Talk

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Reach Out

Contact Us

How to reach us

Business Hours

Monday–Thursday: 9:00 am – 5:00 pm
Friday: 10:00 am – 2:00 pm

Check our Google Business listing for holiday and special closure hours.

Main Office

8783 S Redwood Road, Suite C
West Jordan, UT 84088

Request an appointment to visit our office.

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